Effective Date: May 26, 2025

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At High Angle Tactical LLC, we stand behind the quality of our training and products. We aim to provide a clear and fair refund policy that respects both the operational realities of tactical training and the expectations of our customers.

 

1. Training Courses and Event Registrations

Due to the nature of our high-intensity, limited-seat courses, we require advance notice for cancellations:

 

Cancellations & Refunds:

• More than 14 days before the course: Full refund minus a 10% processing fee

• 7–14 days before the course: 50% refund

• Less than 7 days before the course or no-show: No refund

 

Transfers & Credits:

• You may request to transfer your registration to a future course date (subject to availability) if requested at least 7 days prior to the course.

• If High Angle Tactical cancels or reschedules a course, you will be given the option of a full refund or free rescheduling.

 

2. Product Purchases (Gear, Holsters, Apparel, Accessories)

We accept returns on eligible products within 15 days of delivery, provided items are:

• Unused and in original condition

• In original packaging with all included components

• Accompanied by proof of purchase

 

Non-Refundable Items Include:

• Custom-made holsters, pouches, or gear

• Discounted or clearance items

• Training manuals or digital downloads

• Gift cards

 

Return Shipping:

• Customers are responsible for return shipping costs unless the item was defective or incorrect.

• We recommend using a trackable shipping method.

 

3. Refund Processing

• Refunds will be issued to the original method of payment within 5–10 business days of return approval or course cancellation.

• We reserve the right to inspect returned items before approving a refund.

 

4. How to Request a Refund

To initiate a return or course refund request, contact us at:

High Angle Tactical LLC
Email: training@highanglegunworks.com
Phone: (207) 8147633
Address: 604 Jarvis Gore Dr, Eddington, ME 04428

 

Include your order number, reason for return, and whether you’d prefer a refund or credit.